2.3.0 Safe to install
About the app
The myGov Code Generator app is designed to generate codes that can be used when signing in to a myGov account at my.gov.au. It is important to note that the app itself cannot be used to sign in to a myGov account.
Instead of relying on SMS codes or secret questions, users can utilize the codes generated by this app for authentication purposes.
Setting up the app
Once you have downloaded the app, you will need to complete the setup process on your device. After setup is completed, the app will begin generating codes for you.
During the setup process, you will be prompted to:
- Read and accept the Terms of Use
- Set up SMS codes as a backup sign-in method (if you currently use secret questions)
- Replace your myGov sign-in method with the code generated by this app (instead of SMS codes or secret questions)
- Automatically register your device for use with the app in your myGov account sign-in settings
Using the app
Once you have successfully set up the app on your device, follow these steps:
- Go to my.gov.au
- Sign in to myGov using your username and password
- Open the app and enter the 6-digit code generated by the app
Uninstalling the app or getting a new device
If you uninstall the app from your device or switch to a new device, there is a risk of losing access to your myGov account. To prevent this from happening, you must adjust your myGov account sign-in settings accordingly.
If you lose your device
In the event that your device with the app installed is lost, you can still access your myGov account using your sign-in backup method. However, it will be necessary to modify your myGov account settings for sign-in options. If you do not have a backup method set up, you may permanently lose access to your account.
App timer and code
A new 6-digit code is generated by the app every 30 seconds. Please note that a countdown timer starts anew with each code generation. You will have 30 seconds to utilize the code before it expires.
When signing in to your myGov account, you will need to enter a new code each time. If you are using the same device, there is an option to copy and paste the code from the app for convenience.
More help
For further assistance, you can visit my.gov.au or contact the myGov helpdesk at 13 23 07 and select option 1.
Overview
myGov Code Generator is a Freeware software in the category System Utilities developed by Services Australia.
The latest version of myGov Code Generator is 2.3.0, released on 12/23/2024. It was initially added to our database on 10/24/2023.
myGov Code Generator runs on the following operating systems: Android.
Users of myGov Code Generator gave it a rating of 1 out of 5 stars.
Pros
- Provides an added layer of security for accessing government services online
- Works offline once generated, eliminating the need for internet access during use
- Compatible with various devices including smartphones and tablets
- Free to use, reducing costs for citizens needing secure access to services
- Generates a code that is unique and time-sensitive, minimizing risks of unauthorized access
Cons
- Requires users to have a compatible device to download the app
- Users must remember to regenerate codes regularly if not using them frequently
- May be confusing for those who are not tech-savvy or familiar with two-factor authentication processes
- Limited support options, as troubleshooting may require higher technical understanding
- In a situation without internet, the initial setup process requires online access.
FAQ
What is the myGov Code Generator?
The myGov Code Generator is an app developed by Services Australia that provides users with a secure way to access their myGov account by generating a unique verification code.
How do I download the myGov Code Generator app?
The myGov Code Generator app can be downloaded for free from the Apple App Store for iOS devices or Google Play Store for Android devices.
Is the myGov Code Generator app safe to use?
Yes, the myGov Code Generator app is designed with security in mind, and it uses encryption to keep information secure. It's important to download it from reputable sources like the official app stores.
Do I need an internet connection to use the myGov Code Generator?
No, you do not need an internet connection to generate codes using the myGov Code Generator app, as it works offline after initial setup.
How often do I need to use the myGov Code Generator?
You will need to use the myGov Code Generator app every time you log into your myGov account from a device that is not recognized or when prompted for additional security verification.
Can I use the myGov Code Generator on multiple devices?
Yes, you can use the myGov Code Generator app on multiple devices; however, each device must be registered with your myGov account separately.
What should I do if I lose access to the myGov Code Generator app?
If you lose access to the app, you can reset your two-factor authentication settings through your myGov account settings or contact Services Australia for assistance.
What happens if I enter an incorrect code into myGov?
If you enter an incorrect code, your login attempt will be denied. You can generate a new code from your myGov Code Generator app and try again.
Is there a cost associated with using the myGov Code Generator?
No, the myGov Code Generator app is free to download and use.
Can I use other methods of two-factor authentication instead of the code generator?
Yes, you may have other options like SMS or email for verification depending on your settings, but using the code generator is recommended for enhanced security.
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